Privacy Policy

Last updated: September 15, 2026

Skotamor Coffee Co. operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Skotamor Coffee Co. is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details, such as your name, address, billing address, shipping address, phone number, and email address.

• Financial information, such as credit card, debit card, payment card, and transaction details.

• Account information, such as usernames, passwords, preferences, and settings.

• Transaction information relating to items viewed, purchased, returned, exchanged, or canceled.

• Communications you submit through our Services or contact channels.

• Device information, including IP address, browser, and network data.

• Usage information regarding how you interact with the Services.

Personal Information Sources

We may collect personal information:

• Directly from you when you create an account, place an order, submit a form, or otherwise interact with the Services.

• Automatically through your device and browser when you use the Services, including through cookies and similar technologies.

• From service providers that assist us with operating the Services.

• From partners or other third parties as permitted by law.

How We Use Your Personal Information

We use personal information to provide, operate, and improve the Services, including to:

• Process payments and fulfill orders.

• Manage customer accounts.

• Arrange shipping and delivery.

• Facilitate returns and exchanges.

• Provide customer support.

• Personalize your shopping experience.

• Communicate with you regarding your account, purchases, orders, or inquiries.

• Provide marketing and promotional communications where permitted by law and in accordance with your preferences.

• Detect and prevent fraud, abuse, or misuse of the Services.

• Comply with applicable legal and regulatory obligations.

• Maintain, improve, and develop our Services.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include disclosure:

• To Shopify and service providers or vendors who perform services on our behalf, including payment processing, order fulfillment, analytics, customer support, cloud storage, and shipping.

• To business and marketing partners that assist us with marketing, advertising, or promotional services.

• When you direct us to disclose your information or otherwise consent to such disclosure.

• To our affiliates or within our corporate group, where applicable.

• In connection with a business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets.

• When necessary to comply with applicable laws, legal processes, or governmental requests.

• When necessary to enforce our policies, protect our rights, property, or safety, or protect the rights, property, or safety of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services.

Information submitted through the Services may be transmitted to and processed by Shopify and its service providers, including in countries other than where you reside. Shopify is responsible for processing certain personal information related to enhanced features and advertising services.

For more information about Shopify’s data practices and your rights, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites, applications, or platforms that are not operated or controlled by Skotamor Coffee Co.

We are not responsible for the privacy, security, content, or practices of such third parties. We encourage you to review the privacy policies and terms of any third-party website or service before providing personal information.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If a parent or guardian believes that a child has provided personal information to us, they may request that the information be deleted by contacting us through our contact form.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age.

Security and Retention of Your Information

We implement reasonable safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the absolute security of your information.

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, provide our Services, comply with applicable legal obligations, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we maintain about you.

• Request correction of inaccurate or incomplete personal information.

• Request deletion of your personal information.

• Request a copy of your personal information.

• Object to or restrict certain processing of your personal information.

• Opt out of certain targeted advertising or other data practices where applicable.

• Withdraw consent where processing is based on your consent.

Requests to exercise these rights may be submitted through the contact method listed below. We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Complaints

If you have concerns or complaints about how we process your personal information, you may submit a request using the contact method listed below.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection or privacy authority.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries outside your country of residence.

Where required by applicable law, such transfers will be subject to appropriate safeguards and recognized legal mechanisms designed to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, applicable laws, or legal and regulatory requirements.

When we make changes, we will post the updated Privacy Policy on this page and revise the “Last updated” date accordingly.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please submit a request through our contact form.